Azure Managed Service
Revolutionise your Azure estate
SPEAK TO THE TEAMGet maximum value from your Azure environment with an accredited Azure Expert MSP. We continuously build, monitor, and optimise your estate against Microsoft’s Well-Architected Framework pillars to deliver a resilient, secure, productive, and cost-effective model.
Choose between our Foundation and Enhanced managed service packs to match your requirements and budget. Flex and scale over time.
Accredited excellence
As an Azure Expert MSP, we can validate our commitment to achieving the gold standard in Cloud.
Certified expertise
Move with confidence safe in the hands of our certified Cloud consultants.
Control your costs
Take back control of your cloud spend and deliver results within your budget.
Azure Managed Cloud Services
What you want: an Azure estate managed to deliver maximum value. The challenge: needs change constantly depending on what you’re using the Cloud for.
Our Managed Cloud Packs can be used individually, combined, and customised to wrap around your needs when and however they change.
Monitoring
We implement best in class monitoring on your underlying Azure platform, individual resources, and endpoints to ensure incidents receive the quickest, most effective response.
Customer success
Our Managed Service teams include Technical Success and Technical Account Managers ready to support you with IT issues, take a strategic lead on your Azure evolution, and advocate on your behalf.
FinOps
We provide full visibility to help you make informed decisions, recommendations to quickly reduce your costs, and the tools essential for a cost-effective cloud footprint.
Security
As the custodians of your Azure estate, we deploy native and third-party solutions to keep your cloud environment secure, ensuring the safety, integrity and availability of your data and systems.
Backup & Disaster Recovery
Alleviate your data and system availability concerns with Backup and DR capabilities built into your managed service. Whatever happens, we work to ensure your operational resilience.
360° management
Across configuration, deployment, DevOps, and workload management, we tailor our service to you. Each of our capabilities is designed to flex to prioritise the areas that matter most.
Take a leap with confidence
Our Azure Expert MSP certification is a seal of approval. It validates to our customers our deep expertise in Cloud services and our unwavering commitment to excellence. Across our methodologies for process, optimisation, and customer feedback, we can back up our claim that working with Ultima is a high value, low risk investment.
Incrementally improve results
Achieve consistent performance, cost optimisation, and security—while continuously improving all three over time. We proactively track and report on the impact of our managed service, helping you clearly demonstrate progress to the business. Turn Azure from a cost centre into a strategic asset that delivers measurable value.
Maximise your resource
You’re stronger with Ultima. Our Azure Managed Cloud service gives you a dedicated Delivery Manager and Solutions Architect, backed by the deep technical expertise of our Azure practice. We extend your in-house capability with certified, industry-leading knowledge to help you move faster, solve complex challenges, and get more from your cloud investment.
FAQs
Find out more about our Azure Managed Cloud service here. Can’t find what you’re looking for? Get in touch for more information or to let us know you’re ready to engage.We offer four core packages to ensure you get the level of management you need. In order of the service depth provided, these are:
- Azure Cloud Solution Partner
- Landing Zone
- Workload
- Full Stack
Every partnership is different, but onboarding typically takes 3 – 6 weeks, depending on the availability of resources. During this initial phase, we get to know your environment and plan how best to serve you across the following areas:
- Technology – systems and environments
- Operations – monitoring, alerts, and resolution
- Communications – ticketing, third-party communication, support, service reviews, and reporting
Successful delivery requires clear expectations and objectives.
We use an SLA matrix to respond effectively to incidents, ranging from P1 | Critical (95% within 15 mins) to P4 | Low (90% within 2 days).
Whilst your solution will be managed by the Ultima team, it’s important that you’re kept up to date with what is happening with your Cloud solution. As part of a regular cadence set up during onboarding, our team will provide you with detailed reporting to empower your ability to make decisions for your business.
Service Delivery reports include a summary of your tickets, cost saving opportunities, carbon emissions reporting, Security health checks, governance health checks, budget & cost centre reports, and maintenance task status.
We also provide a detailed breakdown of issues, performance, and recommendations in our regular service reviews with you and your team.
We offer four core packages to ensure you get the level of management you need. In order of the service depth provided, these are:
- Azure Cloud Solution Partner
- Landing Zone
- Workload
- Full Stack
Every partnership is different, but onboarding typically takes 3 – 6 weeks, depending on the availability of resources. During this initial phase, we get to know your environment and plan how best to serve you across the following areas:
- Technology – systems and environments
- Operations – monitoring, alerts, and resolution
- Communications – ticketing, third-party communication, support, service reviews, and reporting
Successful delivery requires clear expectations and objectives.
We use an SLA matrix to respond effectively to incidents, ranging from P1 | Critical (95% within 15 mins) to P4 | Low (90% within 2 days).
Whilst your solution will be managed by the Ultima team, it’s important that you’re kept up to date with what is happening with your Cloud solution. As part of a regular cadence set up during onboarding, our team will provide you with detailed reporting to empower your ability to make decisions for your business.
Service Delivery reports include a summary of your tickets, cost saving opportunities, carbon emissions reporting, Security health checks, governance health checks, budget & cost centre reports, and maintenance task status.
We also provide a detailed breakdown of issues, performance, and recommendations in our regular service reviews with you and your team.