Copilot Pages Part 1 · From ‘My AI butler’ to ‘Our AI boardroom’: Microsoft’s quiet revolution

When Microsoft first introduced Copilot, people gained what felt like a trusted assistant – an AI butler perhaps. It was a service that could quietly help you make sense of information, summarise what matters, and simplify the day – an AI butler, there to support your personal productivity. 

With Copilot Pages, Microsoft is now taking that concept and giving it an organisational brain. What began as a one-to-one relationship between user and AI has become a shared space – a collective memory that the whole business can access, refine, and build on together.

This is the quiet revolution Microsoft has been preparing for: moving from my Copilot to our Copilot. From individual assistance to collective intelligence, and from personal output to organisational insight.

The proper game-changer: Copilot Pages

The problem Microsoft is solving is one of information context and continuity. Here’s a scenario: an employee skilfully prompts Copilot in Business Chat to solve a burning business question; they get a perfect answer, but then it's gone. They copy-paste the response into a Word doc, but by the next day they’ve lost half the context. Three days later someone else with the same question goes through the same rigmarole. Even short-term, it’s an inefficient and unsustainable way to work.

With Copilot Pages, instead of losing valuable AI insights, you save them as persistent, collaborative documents. These Pages become shared knowledge hubs – editable, searchable, and continuously updated by both humans and AI.

Another scenario, this time to demonstrate the solution: picture yourself in a strategy session with other leaders from the business. Copilot summarises the key points and creates a Page that everyone then builds on it – adding context, refining language, and asking follow-up questions. The Page evolves with your thinking, becoming a living record of decisions, ideas, and progress. It’s like having a persistent layer of insight in the room for the entire project, not just the meeting. And Copilot Pages is always ready to contribute, clarify, and connect the dots.

Why this changes everything

Copilot Pages represent a fundamental shift in how organisations can capture, share, and build on knowledge. Before Copilot Pages, AI interactions were isolated and fragmented, creating inefficiencies:

• Valuable insights were scattered across chat threads and documents.
• Teams duplicated effort without realising it.
• Context was constantly rebuilt from scratch.

Copilot Pages shift AI from a one-time interaction to a continuous collaboration. They’re not just a feature – they’re a foundation for smarter teamwork.

The impact for your teams:

• No more duplicated effort
• No more lost insights
• No more ‘Where did that conversation go?’ moments

Copilot Pages breaks a vicious cycle. Every AI interaction becomes a building block.

The workflow shift

• Before: Ask AI → Get answer → Manually share → Colleagues ask again → Repeat
• After: Ask AI → Page is created → Team collaborates → AI supports → Page evolves

It’s the difference between a series of disconnected conversations and a unified, intelligent workspace.

The business outcomes

The introduction of Copilot Pages isn’t just about saving time; it’s about unlocking collective intelligence and modernising operations right across the business:

• Faster decisions: context is automatically captured and shared
• Shorter meetings: Copilot summarises what happened before you even join
• Smarter onboarding: New starters get instant access to project history and team knowledge.
• Accelerated projects: Everyone works from the same AI-maintained foundation.

Microsoft’s Jared Spataro calls it ‘Multiplayer AI’ – a new model where teams collaborate through efficient continuous loops of interaction, refinement, and shared insight. This collaborative intelligence in action ensures:

• Ideas don’t get lost in chat threads.
• Knowledge doesn’t walk out the door when someone changes roles.
• Teams can build on each other’s thinking, not duplicate it.

Business Chat: Your new command centre

If Copilot Pages form the shared memory of an organisation, Business Chat is the interface that connects it.

Previously, answering a single question required navigating multiple systems: searching SharePoint for internal data, opening a browser for external benchmarks, and manually combining the results.

Business Chat removes that friction. By securely accessing both internal and external sources, it can analyse, compare, and synthesise information to deliver a coherent, cited response within seconds. For example, ask it to ‘Compare Q4 revenue to industry benchmarks and flag any concerning gaps’ and Business Chat can pull information from your internal finance data, scan external market reports, synthesises both, and deliver a coherent, cited response. The outcome is faster insight, reduced manual effort, and greater confidence in decision-making.

The shift in action

Business Chat is more than an intelligent search tool – it’s a strategic enabler. By combining Copilot’s analytical capabilities with your organisation’s data, it delivers answers that are contextual, actionable, and immediate.

When integrated with Copilot Pages, those insights don’t vanish after the conversation. They’re retained within the organisation’s knowledge base – searchable, editable, and continually evolving. Organisations can move from reactive to proactive intelligence, where knowledge is not only generated but systematically captured, shared, and scaled across the business.

In summary:

Old way: Search SharePoint → Open browser → Manual synthesis
Outcome: Time lost, fragmented insight

New way: Ask Business Chat → Unified response
Outcome: Informed decisions, faster execution

The expert perspective: The practical impact

Chris Freeman, Ultima’s Digital Workspace Specialist, sees Copilot Pages as a defining moment in Microsoft’s approach to collaboration...

‘For years, AI tools have provided helpful answers – but only in the moment. Once the chat ended, the insight disappeared. Teams were left copying and pasting, trying to preserve value manually, which was useful, but fragile.

‘Copilot Pages change that dynamic entirely. They introduce persistence – a way to capture, refine, and share AI-generated knowledge across teams. The result is a shift from personal productivity to organisational intelligence. The real benefit isn’t just in what Copilot produces, but in how it helps people think together more effectively.

‘In most organisations, great ideas live in fragments – meeting transcripts, chat threads, project notes. Copilot Pages stitch those fragments into something usable. It’s not AI doing your work; it’s AI giving your work context. This is what finally bridges the gap between AI assistance and strategic enablement.’

The analogy that actually works

Traditional Copilot Chat is like calling a consultant – useful while the conversation lasts, but once it ends, the insight fades like morning mist. Copilot Pages change that dynamic entirely. It’s like bringing that consultant into your team full-time – not just to advise, but to document, share, and evolve ideas with everyone. Their knowledge doesn’t vanish after the conversation; it becomes part of your organisation’s collective memory.

Instead of one person benefiting from a fleeting exchange, the whole team gains access to a growing, AI-supported knowledge base – one that’s always available, always improving, and always aligned with your goals. It’s not just smarter. It’s sustainable.